FT Merchandise Associate West Mifflin, Pa 15122 Job Summary:
Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross:trained to work in multiple areas of the store in order to support the needs of the business.
Responsibilities:
: Role models established customer experience practices with internal and external customers
: Supports and embodies a positive store culture through honesty, integrity, and respect
: Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
: Promotes credit and loyalty programs during customer interactions
: Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
: Accurately processes and prepares merchandise for the sales floor following company procedures and standards
: Initiates and participates in store recovery as needed throughout the day
: Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
: Provides and accepts ongoing recognition and constructive feedback
: Adheres to all labor laws, policies, and procedures
: Supports and participates in store shrink reduction goals and programs
: Participates in safety awareness and maintenance of a risk:free environment
: Performs other duties as assigned
Requirements:
: Possesses excellent customer service skills
: Able to work a flexible schedule to support business needs
: Possesses strong organizational skills with attention to detail
: Capable of handling multiple tasks at one time
: Able to respond appropriately to changes in direction or unexpected situations
: Possesses strong communication skills
: Capable of lifting heavy objects with or without reasonable accommodation
: Works effectively with peers and supervisors to accomplish tasks
: Retail customer experience preferred
FT Merchandise Associate West Mifflin, Pa 15122