L2 Desktop Support Engineer (Local To Phoenix)

L2 Desktop Support Engineer (Local To Phoenix)

Connectedx, Inc.

L2 Desktop Support Engineer (Local To Phoenix)

Details of the offer

Title: L2 Desktop Support engineer

Location: Phoenix,AZ

Duration: Long Term.

Job Description

Oversee and update assigned support service requests.

Handle daily technical support activities on desktop support

Setup desktop computers and peripherals and test network connections.

Install and test desktop software applications and internet browsers.

Adhere to policies as per corporate manuals and directives.

Setup computers and install software for various applications and programs.

Interact with staff on desktop problems and their resolution.

Provides Desktop, Helpdesk and Remote support L1 and some L2 for all issues software, application and network in a Windows 10 environment

Supports O365, Office 365 and Office 2016

Support using Active Directory to create or delete accounts, password resets, clean up

Images machines using SCCM - Microsoft Systems Center Configuration Manager

3-10+ years of experience in Technical Support, Desktop Support, Helpdesk Support

Active Directory



  • Desktop
  • Internet
  • Internet

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