Junior Content Development Writer

Junior Content Development Writer

Kforce Technology Staffing


New Jersey



Junior Content Development Writer

Details of the offer

Kforce is assisting a client with two openings for Junior Content Development Writers for their office in Princeton, NJ.
The Manager is looking for knowledge management experience, excellent content writing and editorial skills. This is not a technical writer position but experience with writing end user content for IT applications and services is desired.
The Content Development Writer? for the content transformation initiative will partner with key stakeholders (content owners, authors and subject matter experts) to evolve/transform existing knowledge articles within the portal (IT self-help portal) to meet the specifications of the new platform.
Primary Responsibilities:
* Partners with workstream lead to perform analysis of existing materials
* Completes content development project deliverables, stays attuned to current activities, and makes course corrections in the content development process to address emerging issues
* Follows content development plan as part of the broader project plan
* Executes some content development/authoring in support of other content writers
* Applies templates and manages quality review; follows content style guides, and processes and procedures
* 5+ years of direct experience in content development, communications and/or technology marketing or other related positions in a B2B environment
* Excellent writing and editorial skills
* Solid understanding of enterprise knowledge management and support portal (e.g., ServiceNow), information architecture and taxonomies
* Ability to translate complex ideas and information into organized, guided resources to enhance end-user, self-service experience
* Understanding of knowledge creation best practices (capture, authoring and organization of information across multiple channels)
* Strong interpersonal skills and experience running / leading group meetings
* Ability to stay on schedule under tight, frequently changing, client-driven deadlines.
* Experience in working directly with key stakeholders, team members, technical experts, and professional staff
* Expert experience with Microsoft suite to include Office [Word, PowerPoint, Excel], Outlook,
* Ability to work under minimal supervision
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Source: Dice



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