It Support Specialist - Secret Cleared

It Support Specialist - Secret Cleared

Zachary Piper Solutions, Llc

It Support Specialist - Secret Cleared

Details of the offer

*Active DoD Secret or Top Secret Clearance Required*
Zachary Piper Solutions is currently seeking for a
Secret Cleared IT Support Specialist
to work for an IT Services team supporting a large federal contract supporting the DoD in
Washington, DC.
Responsibilities for the IT Support Specialist include:
Providing Desk side support to all staff members within the organization for various devices/technologies
Providing Tier I/II level user support, troubleshooting hardware, computer systems, and software
Installing, configuring desktops, laptops, printers, mobile devices. software, and device re-imaging
Handling priority tickets quickly and efficiently
Qualifications for the IT Support Specialist include:
1+ Years Desktop/IT Support experience
Experience with hands-on troubleshooting and support for IT Devices
Experience with Windows Servers and Active Directory is preferred
Must hold an active IAT Level I certification, such as CompTIA A+, Network+, or Security+
Must hold an Active Secret Clearance, can hold a Top Secret Clearance
Compensation for the IT Support Specialist includes:
Salary Range: $55,000 - $65,000 based on experience
Full Benefits: United Healthcare, Guardian Dental, VSP Vision, 401k with Voya through ADP, PTO, and Paid Holidays
Keywords: Service Desk, Service Desk Analyst, Customer Service, HelpDesk, Help Desk, Desktop, Field Technician, IT Support, Call Center Support Represent, Call Center, Customer Support, Ticketing System, End user support, End-User, Communication, Active Directory, Windows, Windows 7, Windows 8, Windows 10, Microsoft Office 2013, Microsoft Office 2016, Office 365, Migration, SCCM, CompTIA Security+, Sec+, Security +, Sec +, Secret Security Clearance, Secret Clearance, Active Secret, Top Secret Clearance, TS, TS/SCI


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