It Support Specialist - Mid

It Support Specialist - Mid
Company:

Saic


It Support Specialist - Mid

Details of the offer

Description

We are currently seeking a motivated, career and customer oriented IT Support Specialist- Mid to join our team in Washington, DC to begin an exciting and challenging career with SAIC. Duties: Responsible for providing desk side support to end users for complex issues regarding response and resolution. Escalation point for Junior and Mid level desk side engineers. Ability to act independently in a customer environment, as well as the ability to engage engineers from multiple teams to troubleshoot issues. Troubleshoots complex issues that were unable to be remediated by junior and mid level engineers. Updates status of queued service requests with the IT service management system.
Qualifications

Experience: Must have a minimum of 0 years of experience providing desk side support, acting as specializing in troubleshooting complex and advanced end-user issues with hardware and software and a Bachelor's degree. Must have a broad base of knowledge and be fluent in multiple IT disciplines such as computing and networking. HDI Technical Support Professional required within six (6) months of employment.
My SAIC Benefits.


Source: Dice


Area:

Requirements

Travel agent

Position: Travel Coordinator Busy travel agency helping clients plan their vacations both big and small domestically and internationally. We specialize in group...


California

Published a month ago

Director of palliative care services

Location: Elmore Description The Director of Palliative Care Services is responsible for the overall implementation and development of the Palliative Care...


Ohio

Published a month ago

Director of palliative care services

Location: Tontogany Description The Director of Palliative Care Services is responsible for the overall implementation and development of the Palliative Care...


Ohio

Published a month ago

Director of palliative care services

Location: Harbor View Description The Director of Palliative Care Services is responsible for the overall implementation and development of the Palliative...


Ohio

Published a month ago