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It Support Specialist

It Support Specialist
Company:

(Confidential)


Details of the offer

Corbion develops sustainable solutions to improve the quality of life for people today and for future generations.

We are seeking an IT Support Specialist to join our regional North American IT Infrastructure team. You will be based in our Tucker, GA office. You will collaborate with global IT team members to support end users through a centralized service desk model.

RESPONSIBILITIES

:
Responsible for the daily IT operations, support end users and business demands at the Tucker, Georgia location. This includes overall management of all IT operations, such us systems backups, maintenance, systems patching, planned power outages, desktop/laptop imaging and implementation of new systems.
:
Coordinate Change management processes for GMP/CSV validated systems and meet target SLAs in line with Corbion IT compliance guidelines.
:
Manage local IT systems on Windows hybrid environment and local Network devices and coordinate changes through global network teams.
:
Coordinate with helpline team(s) and provision of information / SOPs/ guidance about services delivered.
:
Support other team members on regional / local projects according to the CORBION agreements and applicable rules.
:
Provide support for local departments with special requirements Board, VIP, HR...
:
Manage tickets in Top Desk and provide best:in:class helpdesk services to the business users while keeping them informed of status.
:
Deploy and empower the global security policy for the site and ensure compliance with all applicable policies and regulations regarding security
:

Coordinate with other regional colleagues to bring new ideas/improvements in efficiency and find ways to standardize services and provide better customer care.

QUALIFICATIONS

:
Associates degree or equivalent work experience in technical/computer field
:
MCSE/MCSA/CCNA Certification
:
Solid understanding of networking protocols and standards related to VPN/MPLS
:
Knowledge of Telecommunication systems and components including VOIP technologies
:
Knowledge of virtualization technologies and platforms and systems
:
Experience in GMP/CSV validated systems and ability to follow IT compliance SOPs
:
Knowledge in Plant Automation systems and business continuity for pharmaceuticals
:
Ability to work with diverse cultures
:
Open minded IT professional able to work with regional and global IT teams and engage in team efforts to solve issues.
:
Exceptional communication skills
:
Knowledge of desktop/notebook imaging
:
Project Management foundation
:
Travel
25:30

About Corbion

Corbion is the global market leader in lactic acid and its derivatives, and a leading supplier of emulsifiers, functional enzyme blends, minerals, vitamins, and algae ingredients. We use our unique expertise in fermentation and other processes to deliver sustainable solutions for the preservation of food and food production, health, and our planet. For over 100 years, we have been uncompromising in our commitment to safety, quality, innovation and performance. Drawing on our deep application and product knowledge, we work side:by:side with customers to make our cutting:edge technologies work for them. Our solutions help differentiate products in markets such as food, home and personal care, animal nutrition, pharmaceuticals, medical devices, and bioplastics. In 2019, Corbion generated annual sales of EUR 976.4 million and had a workforce of 2,138 FTEs. Corbion is listed on Euronext Amsterdam. For more information:
corbion

Corbion is an equal opportunity employer and committed to a diverse workplace. All applicants will be considered equally without regard to race, color, ethnicity, veteran status, religion, national origin, marital status, political affiliation, age, sex, sexual orientation, handicapping condition, membership in an organization or any other non:merit factors.

Corbion provides reasonable accommodation


Source: Tiptopjob_Xml

Requirements

It Support Specialist
Company:

(Confidential)


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