It Supervisor

It Supervisor
Company:

(Confidential)


It Supervisor

Details of the offer

Requisition ID 46000 Job Category : Information Technology

Job Level : Supervisor

Business Unit: Information Technology

Job Location: San Francisco

Department Overview

Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions.

Position Summary

Facilitates PG and Es business vision by improving service quality, increasing capabilities through the developmentdeployment of infrastructure and core business productivity application functionality, implementing new technology, reducing costs, increasing productivity, and facilitating organizational and business effectiveness through enabling technologies. Provides leadership for those involved in the development, design, testing, implementation, maintenance, support, and operations of PG and Es systems infrastructure.

Job Responsibilities

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Achieve results through others by setting and communicating goals and metrics, monitoring progress; providing ongoing coaching and feedback, and reinforcing behaviors that drive high performance
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Typically responsible for a staff of technical resources consisting of professionals, Support and/or union positions
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Establishes Development Plans for staff
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Provides performance feedback and guidance to staff
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Monitors program results against technical specifications
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Ensures appropriate resources are assigned to each project/program
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Develops relationship across IT, with the goal of growing meaningful relationships that will facilitate collaborations and communications
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Continuous monitoring of emerging tools and technologies to assure the most appropriate technology is being proposed and deployed
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Drives and contributes to the continuous improvement of Infrastructure components, monitoring and processes
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Develops and manage to a set of meaningful metrics to demonstrate the efficiency and effectiveness of the team on a monthly, quarterly and yearly basis
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Ensures compliance to Standards/regulations and governance processes
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Communicates and champions the infrastructure requirements necessary to execute the IT portfolio
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Manages employees, contractors and vendors for the efficient delivery of services
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Highly collaborative, able to work cross:functionally; possessing the ability to forge relationships and partner effectively

Qualifications

Minimum:

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Bachelors Degree in Computer Science or job:related discipline or equivalent experience
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3 years of IT project/program management, or infrastructure/operations experience

Desired:

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2 years+ of Contract Management experience
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M.S./M.B.A. degree or equivalent work experience in computer science, business administration, engineering or related discipline with an information technology focus
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Experience in the Utility industry/business

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Proficient in conceptualizing creative solutions, as well as documenting them and presenting/selling them to senior management
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ITIL:Information Technology Infrastructure Library Manager certification
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ITIL:Information Technology Infrastructure Library Practitioner certification
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PMI:Project Management Institute PMP:Project Management Professional certification
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LSS:Lean Six Sigma Certification

Knowledge, Skills, Abilities:

Minimum

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Proficient understanding of relevant technologies required to perform support function
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Ability to influence and work with and across all levels within the business to develop the best solutions
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Demonstrated ability to explain necessary trade:offs and balances between immediate and tactical needs or issues with PG and E leaders
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Ability to estimate the financial impact of IT decisions
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Excellent planning, organizational and project management skills; detail and process:oriented; able to juggle mult


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Area:

  • Other Jobs / Other Jobs - Crafts

Requirements

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