Implementation Consultant: Electronic Health Record (Ehr) Super User

Implementation Consultant: Electronic Health Record (Ehr) Super User
Company:

Free Clinics Of Southwest Washington


Implementation Consultant: Electronic Health Record (Ehr) Super User

Details of the offer

Implementation Consultant: Electronic Health Record (EHR) Application Super User
FREE CLINIC OF SOUTHWEST WASHINGTON (FCSWW), Vancouver, WA, is hiring anEHR Application Super Userto 1) Help complete the implementation ofAlthenaHealthEHR for our organization, 2) support the on- boarding and training of staff and volunteers 3) provide day-day operational support to end users after go live.
The FCSWW provides free healthcare to the uninsured in Clark County, WA. A professional staff of 10 supported by over 300 volunteers provides over 6,500 patient encounters a year.
The primary function of theEHR Application Super Useris to provide direct and indirect support to clinicians and support staff in the delivery of patient care and the use of theAthenaHealthEHR system. In addition, it would be best if the Super User could join our team with the implementation and testing of the software scheduled for this summer. The EHR Application Super User will function under the direct supervision of the IT Manager and Executive Director.
Job responsibilities will include
? Clinic and provider-specific application support, configuration and testing. This position will support any new or upgraded functionality
? Implementation tasks will include redesigning workflows, facilitating end-user application training, supporting go-live activities
? Monitoring end-user adoption of existing and new workflows implemented, and reporting findings and trends
? The EHR Application Super User will monitor EHR Queues, Pools, In Basket Folders (i.e. Overdue Results,
Results Routing Error Pool, Refill Errors, Open Charts, etc.) and Dashboards.
? The EHR Application Super User will also be involved in the development of necessary policies and procedures and will bring forward related issues that require resolution.
? The EHR Application Super User will provide ongoing training and support for all existing and new staff members and assist users in applying EHR upgrades.
? Other EHR support as needed including, o Provides daily support to AthenaHealth end users through troubleshooting, coaching, and consulting to facilitate the implementation, integration, and optimal use of EHR o Identify, assess, troubleshoot EHR related issues as they occur, and see through to full resolution o Refer issues that require additional assistance to AthenaHealth help support o Responsible for the maintaining and monitoring of assigned EMR error pools/queues including but not limited to Overdue Results, Rx Errors, Open Charts, Orders, etc. o Monitor and assist with prescription refill requests as needed o Assures efficient patient flow by ongoing assessment of clinician schedule, monitoring of dashboards, and working with other staff to minimize patient waiting time
?TheEHR Application Super Useradheres to all FCSWW Policies and Procedures, conducts self in a manner that represents FCSWW?s core values, maintains a positive and respectful attitude, communicates regularly with IT Manager and Medical Program Manager
IMPORTANT DISCLAIMER NOTICE
The job duties, responsibilities, roles and skills listed in this job description are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.
This is a consulting position for 250 hours over ten weeks; position may open to .5 FTE upon completion of contract
Hourly Wage: $20.00 - $30.00 (commensurate with certification and experience)
To apply, send cover letter and resume
Job Type: Contract
Pay: $20.00 - $30.00 per hour
COVID-19 considerations:
The Free Clinic is currently closed to on-site patient visits. All staff practice social distancing while working in the clinic and appropriate PPE is required and available. Much of staff work is done remotely at this time.
Contract Length:
3 - 4 months

Schedule:
Monday to Friday
No weekends
Day shift
8 hour shift

Company's website:
https://freeclinics.org/

Company's Facebook page:
https://www.facebook.com/FreeClinicofSouthwestWA/

Work Remotely:
Temporarily due to COVID-19


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