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Help Desk Lead (Ts/Sci Clearance) With Security Clearance

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Help Desk Lead (Ts/Sci Clearance) With Security Clearance
Company:

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Help Desk Lead (Ts/Sci Clearance) With Security Clearance

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Details of the offer

Help Desk Lead TS/SCI clearance
AFOSI
Quantico, VA
Security+ certified Major Duties & Responsibilities: Lead a team of help desk technicians providing end user technical support for a variety of issues related to desktops, laptops, and mobile devices. Serve as the primary service desk point of contact for executive customer support to ensure immediate attention and support to AFOSI senior leadership for service requests and issues. Provide mobile device support, including the administration of user accounts, device policy, troubleshooting and problem resolution, device issuance and replacement. Work with government management to approve requests regarding activation/reactivation of lines, change plans, adding services, or ordering new equipment. Qualifications: 7+ years experience in the IT field including significant experience managing and supporting service desk operations and customer support functions. Bachelors degree in a related field desired. Must be ce


Source: Bebee


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Requirements

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