Ref ID: 04410-9502819337Classification: Help Desk Analyst IICompensation: DOECandidates who excel at coming up with creative solutions to technical issues will be a great fit for this position. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. We encourage candidates with strong problem-solving skills and a passion for making effective change within an organization to apply to this Help Desk Analyst position. Located in Seattle, WA, the Help Desk Analyst opportunity is a short-term temporary role.Your responsibilities- Independently investigate and implement solutions to technical issues- Provide service on technical help tickets submitted via phone, email, and walk-ups- Spot recurring technical issues and deploy solutions to address the root of the problems- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internallyJob Requirements:Requirements - Understanding of basic networking concepts - Background in installing and configuring operating systems, networked and local printers, and business applications - Experience in user administration and bug fixing in a client server environment - detail oriented Phone Etiquette experience preferred - Strong familiarity with communication - Expertise in Active Directory - Microsoft Office 365 experience - Strong problem solving and analytical skills - Prior experience with IT support ticketing systems Apply today! Please send your resume to Erin Keating at **********rt Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs. When you work with us, youre working with the best. Robert Half has been recognized as one of FORTUNEs Most Admired Companies every year since 1998 and was named to Forbes inaugural list of Americas Best Temporary Staffing Firms. Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information. 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking Apply Now, youre agreeing to Robert Halfs Terms of Use (www.roberthalf.com/terms-of-use).
