General Manager Overview SQUEEZE THE DAY ? Are you ready for a Whirl Class Job at Jamba?
Why go to work when you can come to Jamba! If you are an energetic and ambitious individual looking for a career with an organization that can give you the attention, success and career satisfaction you deserve, join our management team at Jamba Juice! We are seeking positive and outgoing Restaurant Operations Managers to manage the overall operations of a store, including team member leadership and development, sales performance, customer service, community involvement and execution of brand excellence. As a Restaurant Operations Manager with Jamba Juice, you will create and sustain a highly productive store environment as you coach for excellent team member performance and drive customer service and satisfaction.
As a Restaurant Operations Manager with Jamba Juice, you will manage Profit and Loss, store-level sales and financial such as staffing and inventory costs, maintain operational excellence and demonstrate exceptional leadership behavior. You will also create a store plan to execute regional and company initiatives and follow-up consistently to ensure that your store is on track to achieve great results.
Additional responsibilities of the Restaurant Operations Manager include:
Utilizing financial tools and analyzing financial reports to identify and address trends and issues in-store performance
Ensuring that all productivity numbers, sales, and budgets are met
Reviewing business practices, determining the needs of customers and team members and identifying performance opportunities to create strategies that improve overall business performance
Training, coaching, counseling and disciplining team members and shift managers
Leading your team in the execution of Jamba standards to create excellent customer experiences
Recognizing outstanding work performance while providing necessary constructive feedback
Maintaining up-to-date knowledge of the store trade area and the surrounding community
Developing and maintaining positive relations with the surrounding community through effective marketing and sponsorship
Adhering to all company food safety, cash handling, and operational policies and procedures and ensuring that all team members are in compliance as well
As a Restaurant Operations Manager with Jamba Juice, you must possess excellent written, verbal and hands-on employee management skills. Our ideal Restaurant Operations Manager is an enthusiastic Jamba health and wellness brand ambassador with a vested interest in the community, a commitment to personal development and an interest in learning about business operations. You must be able to influence the direction of your store and area stores, initiate community outreach through marketing and special events and drive superb customer satisfaction metrics.
Additional requirements for the Restaurant Operations Manager include:
21 years of age or older
High school degree or equivalent required; Bachelor?s degree or equivalent certification in restaurant management or hospitality preferred
Minimum 1 year management experience, including Profit and Loss management
Availability to work 45 hours per week including evenings and weekends
Ability to drive and manage workplace change
Strong Profit and Loss management abilities
Proficiency with Microsoft Office Suite and POS software
Ability to stand, bend, scoop and regularly lift up to 40 pounds
Comfortable working occasionally in walk-in coolers and freezers
Ability to pass a background check
Restaurant management, food service, outside sales and/or outdoor recreation retail experience preferred
Bilingual skills a plus
At Jamba Juice, we are committed to supporting our employees and rewarding the excellent work they do. We shorten the time between great performance and recognition and sponsor sales contests with great prizes-last years? winning team members received Ipads! The Jamba Juice Manager In Training (MIT) Program is a six-week in-store experience where you\'ll learn all things Jamba - everything from working on the frontline to running the entire store. You\'ll be mentored by a seasoned Restaurant Operations Manager who will equip you with the tools and confidence you need to succeed in your new position. We?re all about employee development and support career advancement. Once you learn how we operate, you can take your skills and ideas and explore upper management, operations, and learning and development positions.
Additional benefits for the Restaurant Operations Manager include:
Generous Bonus program
Medical and dental insurance
401 (k) retirement program
Employee stock option plan
Employee Assistance Plan
Discounts on Jamba food and products
With a value-oriented approach to business that meets the high standards of our employees as well as our customers, Jamba Juice has developed into a growing category leader. We\'re closely tied to our communities and provide fundraising opportunities at schools and events, volunteer time to nonprofit organizations and donate product to programs that support an active and healthy lifestyle. Our success at promoting healthy lifestyles isn?t possible if we don?t take good care of our employees; we achieve great results for our bottom line without pushing our people to ignore their work/life balances. Our mantra is do good, and have a great time doing it!
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