Field Service Technician

Field Service Technician

Robert Half





Field Service Technician

Details of the offer

One of our clients is looking for a Field Service Technician on a contract-to-hire opportunity with a conversion rate of $18/hour. This will be a hands-on type of support role on location at client sites. Mileage expenses would be reimbursed at $0.43/mile while still on the clock.
Shift: Monday to Friday, 10am - 7pm
• Traveling to and from customer locations providing hardware break/fix and software support on desktops/laptops/printers
• Maintains, analyzes, troubleshoots, and repairs desktops, laptop, servers, and printers
• Reviewing and updating service tickets
• Contacting and scheduling service with customers
• Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA's)
• Works under general supervision

Desired Skillset:
• 1 year plus supporting Desktops, Laptops and Printers. Specifically, in a field service role.
• 2 year plus with customer service experience
• Reliable Transportation (This is a driving position - reimbursed accordingly)
• Able to work weekends, staggered or late shifts possibly including evenings and/or weekends
• Personable as they will be interacting with a wide range of users and environments
• Can work on a ladder or lift and are able to lift up to 50lbs.
Top 3 Desirables
• Mechanical aptitude for hardware repairs including large printer client base
• Self-starter, able to schedule an effective daily route
• Sense of urgency to handle shifting priorities
Basic Needs/Haves
• Able to work from a bent, crouched, or kneeled position
• Possess a valid driver's license
Preferred, NOT REQUIRED:
• OEM Printer Warranty Certifications
• OEM Laptop/Desktop Warranty Certifications
• If not certified, be capable of becoming A+ certified and receive training for OEM product lines

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998.
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All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
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