End User Support Analyst/Desktop Support

End User Support Analyst/Desktop Support
Company:

Zachary Piper Solutions, Llc


End User Support Analyst/Desktop Support

Details of the offer

End User Support/Desktop Support Analyst; Philadelphia, PA 19104
My client, a health system in Philadelphia, is seeking an End User Support Analyst for a 12 month+ contract opportunity.
MINIMUM REQUIREMENTS:
Bachelor's Degree or equivalent industry experience
Minimum of 2-3 years' experience in a helpdesk environment
Hands on experience with Windows 7, Window 10 migrations, MS Office applications
Functional knowledge of O365, Active Directory, Citrix, Damware, SCCM, ServiceNow
Strong written and verbal communication skills
Experience deploying and supporting desktops, laptops and printers
KNOWLEDGE/SKILLES/ABILITIES:
Analytical skills
Detail oriented
Multi-tasking and prioritization skills necessary
Ability to work in a fast-paced environment under time constraints
Effective customer service skills
Strong interpersonal skills and must be a team player
TECHNICAL REQUIREMENTS:
Strong troubleshooting skills around Windows 10 and 7
Strong troubleshooting skills around Office365
Experience working with ServiceNow
SCCM
BitLocker
Compensation:
$18.00/Hour W2 to $20.00/Hour W2
Benefits:
Healthcare: Medical, Dental, Vision
401K

Requirements

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