Details of the offer

Dispatcher (27482)
Now Hiring a Customer Service Representative/Dispatcher in Buffalo, NY
At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.
At First Student, we are proud to offer:
Tremendous Career Advancement Opportunities due to a strong presence across North America
Positive and rewarding work environment
Dispatcher Responsibilities:
Oversees all routes and scheduling of buses
Counsels and coaches drivers and monitors
Handles heavy phone and radio traffic
Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
Serves as primary communication liaison with major contracted customer
May handle charter reservations, billing, or driver payroll
Provides solutions to drop-off and pick-up problems
Handle back-up driver duties or perform miscellaneous clerical duties as needed
Completes assignment of special projects
Assists with supervision of day-to-day operations
Dispatcher Experience and Skills Required:
3-5 years experience
High school diploma or equivalent
Basic knowledge of radio dispatch equipment
Excellent communication and customer service skills
Ability to deliver under time constraints and deadlines
Previous terminal operations, dispatch, or driver experience
Computer literate
First Student's commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training.
Apply today to join our team!
First Student is an Equal Opportunity Employer.
FirstGroup is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status
Apply Now
Follow us below! Close large mapLocation20052 - Federal Branch140 Shawnee Ave., Buffalo, New York, USA, 14215Open In Google Maps
Company:First Student
State:New York
Category:Administrative & Operational Support
Contact Telephone Number:
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Source: Jooble_Org


  • Call Center - Customer Support / Customer Service Manager



  • Basic
  • Radio

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