Director Of Sales, Mid-Market Amer

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day.
We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements.
If you're a close but not exact match with the description, we hope you'll still consider applying.
Want to learn more about life at Klaviyo?
Visit careers.klaviyo.com to see how we empower creators to own their own destiny. We are looking for a talented Director of Sales to join our fast-growing Klaviyo Sales organization.
Reporting to our VP of Sales, AMER, you'll be responsible for leading a sales team focusing on the Mid-Market segment.
This includes hiring, training, forecast management, performance analysis, and day-to-day coaching/ talent development.
Our team is growing incredibly fast and the ideal candidate will have a strong track record of building high performing sales teams in a fast-paced environment.
In this role you will be responsible for: Developing and guiding the team through all of our Mid-Market initiatives in AMERShaping ongoing strategy for the Mid-Market segment from a long term perspective to daily practical improvementHiring best in class talent across the team as well as coaching and developing a team of individual contributors and managersCollaborating closely with colleagues across the business but particularly within the sales leadership team, our marketing function, and partnerships to identify key trends and opportunitiesAccurately forecast and model monthly, quarterly, and annual salesThorough career planning and mapping building the foundation for the future growth of our sales team members as we continue to grow and evolvePutting the customer first and creating strategies to optimize the customer journeyIntroducing new tools and processes into the workflow, as well as optimizing on existing tools and playbooks, and helping the team to adapt to change and adhere to best practicesBeing a vocal thought leader for your team and regionHow You'll Make an Impact: Team We are a great place to work, and our leaders set the tone.
You will need to ensure team morale remains high, people feel energized by their work, and we maintain a high standard for performance.Regular tactical and developmental 1:1's with your teamSetting both quantitative and qualitative goals and targets for the team to both hit business goals as well as support career development within the team.Klaviyos delivers work that is deemed 'remarkable' by our peers, our customers, and the market.
You will focus on the quality of work, then learn how to do it faster, frugally, and more efficiently but never compromising on the quality.Leadership Working closely with the sales leadership team you will provide thought leadership and strategic direction on our Mid-Market segment within AMERWorking cross functionally you will collaborate radically across all functions but particularly ops and enablement, marketing, partnerships and success both here in AMER and in the USInspire and coach AE Managers and AEs, alike, to fulfill their potential and serve as the foundation for future generations of KlaviyosOperationally Be able to understand and compile data, using it to support your strategic direction for the team.
Data will be both external in the market and internal tracking team activity and impact.
You will be able to clearly and concisely communicate key trends in data to your peers and key stakeholdersWork to assess and introduce new tools and processes into the workflow and manage the change to ensure successCustomers Klaviyos start with the customer and work backward.
With this in mind you will put the customer first when thinking about the strategies being put in place for the team.Who You Are: At least 1 year of proven second-line management experience (leading front-line sales managers) ideally at a rapidly scaling software business4+ years of experience leading teams at Mid-Market level - ideally with 3+ years of experience leading a transition upmarket from SMB / CommercialIn line with our value of always learning you will need to show a growth mindset both for yourself and a vision for your team.
You define yourself as an energetic self-starter who is results-oriented works effectively in an entrepreneurial environmentA global perspective with proven success in developing and/ or nurturing a sales progression for your teamStrong coaching skills and a growth-mindset that comes from a deep belief in the development of their teamAbility to build relationships with internal (business development, marketing, ops and enablement partnerships, etc.)
and external (clients, prospects, agencies etc.)
stakeholdersTrack record of using data to inform decision makingTrack record of working with leadership to define and implement successful new programsStrategic mindset to define and execute sales strategiesA results oriented, highly motivated, enthusiastic attitude and the ability to work independentlyFamiliarity operating in a high-velocity and high-volumed sales environmentA deep understanding of SaaS and sales economicsFamiliarity with MEDDICC or other similar sales methodologiesSoft-skills: Top-class presentation and communication skillsExcellent analytical, problem-solving and decision making skillsDetail-oriented and persuasiveStrong sense of ownership over annual and quarterly planningStrong sense of curiosity with a bias towards actionProficiency with tools such as Salesforce, Outreach, and GongUse of, implementation and understanding of sales process and methodologiesNice to have: Experience with selling ecommerce focused solutionsUnderstanding of scale-ups, PLG, or transactional businessesWe use Covey as part of our hiring and / or promotional process.
For jobs or candidates in NYC, certain features may qualify it as an AEDT.
As part of the evaluation process we provide Covey with job requirements and candidate submitted applications.
We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets.
The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations.
The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Please visit Klaviyo Rewards to find out more about our Total Rewards package.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:
$168,000 — $252,000 USD
Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh).
We empower creators to own their destiny by making first-party data accessible and actionable like never before.
We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond.
To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers.
If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination.
We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously.
We will never ask for payment, bank details, or personal financial information as part of the application process.
All our legitimate job postings can be found on our official career site.
Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.
If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.You can find our Job Applicant Privacy Noticehere and here (FR). At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day.
We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements.
If you're a close but not exact match with the description, we hope you'll still consider applying.
Want to learn more about life at Klaviyo?
Visit careers.klaviyo.com to see how we empower creators to own their own destiny. We are looking for a talented Director of Sales to join our fast-growing Klaviyo Sales organization.
Reporting to our VP of Sales, AMER, you'll be responsible for leading a sales team focusing on the Mid-Market segment.
This includes hiring, training, forecast management, performance analysis, and day-to-day coaching/ talent development.
Our team is growing incredibly fast and the ideal candidate will have a strong track record of building high performing sales teams in a fast-paced environment.
In this role you will be responsible for: Developing and guiding the team through all of our Mid-Market initiatives in AMERShaping ongoing strategy for the Mid-Market segment from a long term perspective to daily practical improvementHiring best in class talent across the team as well as coaching and developing a team of individual contributors and managersCollaborating closely with colleagues across the business but particularly within the sales leadership team, our marketing function, and partnerships to identify key trends and opportunitiesAccurately forecast and model monthly, quarterly, and annual salesThorough career planning and mapping building the foundation for the future growth of our sales team members as we continue to grow and evolvePutting the customer first and creating strategies to optimize the customer journeyIntroducing new tools and processes into the workflow, as well as optimizing on existing tools and playbooks, and helping the team to adapt to change and adhere to best practicesBeing a vocal thought leader for your team and regionHow You'll Make an Impact: Team We are a great place to work, and our leaders set the tone.
You will need to ensure team morale remains high, people feel energized by their work, and we maintain a high standard for performance.Regular tactical and developmental 1:1's with your teamSetting both quantitative and qualitative goals and targets for the team to both hit business goals as well as support career development within the team.Klaviyos delivers work that is deemed 'remarkable' by our peers, our customers, and the market.
You will focus on the quality of work, then learn how to do it faster, frugally, and more efficiently but never compromising on the quality.Leadership Working closely with the sales leadership team you will provide thought leadership and strategic direction on our Mid-Market segment within AMERWorking cross functionally you will collaborate radically across all functions but particularly ops and enablement, marketing, partnerships and success both here in AMER and in the USInspire and coach AE Managers and AEs, alike, to fulfill their potential and serve as the foundation for future generations of KlaviyosOperationally Be able to understand and compile data, using it to support your strategic direction for the team.
Data will be both external in the market and internal tracking team activity and impact.
You will be able to clearly and concisely communicate key trends in data to your peers and key stakeholdersWork to assess and introduce new tools and processes into the workflow and manage the change to ensure successCustomers Klaviyos start with the customer and work backward.
With this in mind you will put the customer first when thinking about the strategies being put in place for the team.Who You Are: At least 1 year of proven second-line management experience (leading front-line sales managers) ideally at a rapidly scaling software business4+ years of experience leading teams at Mid-Market level - ideally with 3+ years of experience leading a transition upmarket from SMB / CommercialIn line with our value of always learning you will need to show a growth mindset both for yourself and a vision for your team.
You define yourself as an energetic self-starter who is results-oriented works effectively in an entrepreneurial environmentA global perspective with proven success in developing and/ or nurturing a sales progression for your teamStrong coaching skills and a growth-mindset that comes from a deep belief in the development of their teamAbility to build relationships with internal (business development, marketing, ops and enablement partnerships, etc.)
and external (clients, prospects, agencies etc.)
stakeholdersTrack record of using data to inform decision makingTrack record of working with leadership to define and implement successful new programsStrategic mindset to define and execute sales strategiesA results oriented, highly motivated, enthusiastic attitude and the ability to work independentlyFamiliarity operating in a high-velocity and high-volumed sales environmentA deep understanding of SaaS and sales economicsFamiliarity with MEDDICC or other similar sales methodologiesSoft-skills: Top-class presentation and communication skillsExcellent analytical, problem-solving and decision making skillsDetail-oriented and persuasiveStrong sense of ownership over annual and quarterly planningStrong sense of curiosity with a bias towards actionProficiency with tools such as Salesforce, Outreach, and GongUse of, implementation and understanding of sales process and methodologiesNice to have: Experience with selling ecommerce focused solutionsUnderstanding of scale-ups, PLG, or transactional businessesWe use Covey as part of our hiring and / or promotional process.
For jobs or candidates in NYC, certain features may qualify it as an AEDT.
As part of the evaluation process we provide Covey with job requirements and candidate submitted applications.
We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets.
The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations.
The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Please visit Klaviyo Rewards to find out more about our Total Rewards package.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:
$168,000 — $252,000 USD
Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh).
We empower creators to own their destiny by making first-party data accessible and actionable like never before.
We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond.
To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers.
If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination.
We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously.
We will never ask for payment, bank details, or personal financial information as part of the application process.
All our legitimate job postings can be found on our official career site.
Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.
If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.You can find our Job Applicant Privacy Noticehere and here (FR). Would you be willing to relocate if the role requires it?
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*For purposes of these questions, please note that "sponsorshipfor employment visa status" means an F-1Form I-983 Training Plan endorsement, F-1 I-20 endorsement, H-1B visa petition, H-1B visa transfer, O-1 visa petition, E-3 visa petition, TN status, and 'job flexibility benefits' (also known as I-140 portability or Adjustment of Status portability).
Please ask us if you are uncertain whether you may need immigrationsponsorshipor desire clarification.

US Voluntary Demographic QuestionnaireAt Klaviyo, we strive to make the world more equitable - it's one of our core values.
Klaviyos (our employees) believe that everyone deserves a fair shot at success.
We strive to be a diverse company, where we seek opinions and experiences different from our own.
Individuals seeking employment at Klaviyo are considered without regard to race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

Please note that any information you provide in the following questions will be kept confidential, will not be associated with your application and will not impact your recruiting process.
All information will be anonymized and reviewed quarterly, strictly in aggregate, to find ways to improve our recruiting processes.
Self-identification is completely voluntary.
To learn more about our job applicant privacy policy, please visit our website .
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