Director Customer Development

Job PostingOverview Possess a deep knowledge of the retailer, the competition and the marketplace.
Be deeply connected from Operations, Merchandising, Shopper and Leadership.
To be the "go to" person by the retailer's leadership team for best practices, innovation and engagement.
Lead CROSSMARK's brand with professionalism at all times.
To have a bias for growth by driving sales and constantly exploring additional services which drive revenue and margin generating opportunities.
Responsibilities Responsible and accountable for all retailer P&L controllable items.
To include but not limited to – revenue, payroll, T&EProvides leadership to team members with respect to employee, business, and ethical issues including cultivating positive team and growth environmentDeliver growth for CROSSMARK HQ clients at a rate greater than the retailer being serviced by the teamResponsible for effectively managing business relations with the retailer serviced by the teamResponsible for seeking opportunities for business growth beyond traditional HQ selling services, i.e.
demos, retail services, marketing, etcMust have a keen knowledge of Retailer ISE/Fairshare programs calculations/methodology and their financial impact on the teamResponsible for consistently evaluating the team's Customer Managers and providing feedback to enhance performanceResponsible for the implementation and execution of client plans to drive maximum valueOwns the communication and transfer of knowledge about customer changes and insights to drive understanding across relevant CROSSMARK positionsIntelligently analyze, benchmark, interpret data across multiple sources to identify opportunities to promote/sell additional client products.
As well as additional CROSSMARK servicesQualifications Leadership and management skillsResults oriented Problem solving Interpersonal skillsOptimistic in uncertainty Professionalism in every wayGrowth orientedSelf-awarenessCustomer service oriented Education: Bachelor's Degree or relevant experience
Experience: 5 years CPG industry experience with 2 years of headquarter selling experience
Physical Demands: N/A
Specific Skills: Intermediate Microsoft Office skills including Excel with pivot tables, Word, Outlook, PowerPoint
Specialized Knowledge, License, etc: None
Supervisory Responsibilities: Customer Managers
Working Conditions: Office and field environment
Travel Requirements: 20% or less
Language Skills: English is the primary language skill, however, bilingual skills may be required based on business necessity.

#J-18808-Ljbffr