Director : Ambulatory Practice Management : Clinic:Administration

Director : Ambulatory Practice Management : Clinic:Administration


Director : Ambulatory Practice Management : Clinic:Administration

Details of the offer

The Director of Ambulatory Physician Practice Management provides overall operational leadership and is responsible for the direction and performance of all outpatient physician practices. The Director will assist the VP of Ambulatory Care in the development of long and short:term group practice operating plans which may include operational improvement analyses, budget development, and break:even analysis. The Director will work across all ambulatory locations, including Lucile Packard Childrens Hospital on Stanfords campus, California Pacific Medic al Center in San Francisco, and John Muir Hospital in Walnut Creek. The Director is responsible for leadership, strategic planning and delivery, evaluation, and management of all ambulatory physician practice operations. Directs operations by providing oversight and guidance to physician practice managers/staff and responsible for development and implementation of standardized operations across all practices. Provides oversight and monitors charge capture across physical practices. Responsible for directly managing physician practices as needed.

Essential Functions
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).

* Provides leadership through oversight and setting strategic direction for all Physician Practice areas across Ambulatory. Responsible for effective and efficient operations within the practices including, but not limited to, patient/family satisfaction with the care experience across the specialties, space planning for future needs/growth, training/education, quality/safety oversight, accreditation/regulatory affairs, marketing, continuous improvement, financial performance, template creation alignment, and oversight of consistent use of guided questionnaires by practice.

* Develops standardized approaches and consistency across various ambulatory practices. Collaborates with Chief of Staff, Service leaders to ensure that practices are optimized and ensures ambulatory metrics and goals are met with respect to outpatient volume, budget, and patient experiences. Monitors overall charge capture and recommends appropriate action to improve capture.

* In partnership with the Clinical Chiefs of Service, develops standard protocol and work for practice managers and provides leadership in integrating the practice managers fully into the practice as a dyad partner to the Chief. Coordinates clinical issues with Medical Director/Service Chief.

* Works with Physician Practice leadership dyads, the FPO (Faculty Practice Organization) and Marketing team on business development for Physician Practices(s), including but not limited to outreach efforts/networking with community providers, public relations, marketing strategy development, website enhancements and advertising.

* Monitors, interprets, and analyzes all ambulatory practice performance for practice efficiency and in realizing established plans and objectives. Identifies and reports undesirable trends and potential business opportunities and makes recommendations for action.

* Provides leadership, guidance, and mentors practice managers to develop and refine business plans and cases. Identifies educa

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