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Devops Engineers

Devops Engineers

The Judge Group, Inc.


Devops Engineers


Details of the offer

Philadelphia, PA

Our client is currently seeking a DevOps Engineers
BIG FOCUS: Measuring success of new features, or current experiences in production
This job will have the following responsibilities:

Being the point person for two-week stints' every 4-6 weeks
Sending out daily email reports on the health of the experience from the day before
Chasing down any major sevs to report impact in the reports and in documentation we keep
Creating triage tickets for user forum posts and specific feedback we get re: the experience of the application - and following up with those tickets
Staying on top of any ongoing issues, and following up with Production Support as needed
Escalating issues to teams that need to resolve them internally, and externally through Production Support
Reading reviews and other feedback to get an overall sentiment or trend and gauge if there are any new user issues we should be tracking down, or spikes in issues that may seem new
Using Splunk to identify what's causing an issue, or measure the experience
Collaborate with engineering teams to understand resolution
Following up until resolved or mitigated
Collaborating with Stream engineering teams on operational support for upcoming releases and/or new feature development to ensure we're prepared to support these in production.
Helping create and maintain documentation to generate efficiencies in supporting

Qualifications & Requirements:

Python or some basic programming experience
SQL or Splunk experience (some kind of query writing experience)
Data experience of some kind (this isn't a technical tool or language, but needs to have worked with data)


This job and many more are available through The Judge Group. Find us on the web at

Source: Dice