Desktop Support Analyst

Desktop Support Analyst
Company:

Robert Half


Desktop Support Analyst

Details of the offer

Description
Robert Half Technology has a Desktop Support Technician role open that you might be interested in, if you have the ability to communicate complex technical information to non-technical users in an understandable and concise format. Problem solvers who prefer to work in a challenging and positive environment may succeed this Desktop Support Technician role. This Desktop Support Analyst role is long-term temporary-to-full-time in nature and is based in the Minneapolis, MN area.
Responsibilities
- Be in contact regularly and effectively with ticket submitters
- Organize hardware repairs with the appropriate vendors
- Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities
- Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
- Solve computer problems, and implement appropriate action/solutions
- Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
- Administer computer desktop support in accordance with established policies and procedures
If you, or someone you know, would like additional information regarding this position, contact Chris Muldrow at and/or

Requirements
- Ability to write reports, business correspondence, user instructions, and procedure manuals
- Desktop support or related experience
- Microsoft Windows 10 experience preferred
- Solid understanding of Active Directory
- PC skills experience

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998.
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Contact your local Robert Half Technology office ator visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
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Requirements


Knowledges:

  • Desktop
  • Access

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