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Dealer Technical Service Trainer Job

Dealer Technical Service Trainer Job
Company:

(Confidential)


Place:

Texas


Job Function:

Customer Service

Details of the offer

Company Information 13; PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high:quality light:, medium: and heavy:duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services : you can develop the career you desire with PACCAR. Get started

Division Information

Peterbilt Motors Company
On highways, construction sites, city streets, logging roads : everywhere our customers earn their living : Peterbilts red oval is a familiar symbol of performance, reliability and pride. Peterbilt has reigned as Americas premium quality truck manufacturer since the companys founding in 1939. Our dedication to deliver products and services focused on improving customers performance, image, profitability and peace of mind truly makes Peterbilt the Class of the Industry.

This position is based at Peterbilts Division Office in Denton, Texas, where we have been headquartered since 1992 and manufacturing since 1980. In Denton, we have manufactured, supported, and distributed over 600,000 trucks and over 1 million trucks as a company. Our employees take great pride in our products, and we are recognized as a premier employer and valued partner in the local community.

Requisition Summary 13;

Peterbilt Motors Company is looking for a Dealer Technical Service Trainer to instruct and support our network of over 350 dealership locations throughout North America. The service trainer will educate dealership service personnel, as well as Peterbilt internal personnel, on Peterbilt product features and benefits, maintenance, and repair. Training is conducted at the Denton Training Center and various regionally based and dealership locations throughout the U.S. and Canada.

Heres what you will do in this role: 13;
:
Instruct Peterbilt dealership service personnel regarding the features and benefits, maintenance, and repair of Peterbilt products and PACCAR engines
:
Identify areas of training need based on feedback from dealerships, Peterbilt field personnel, and Peterbilt customer service and warranty
:
Interface with various subject matter experts within the Peterbilt organization to attain the technical knowledge to be a competent instructor and mentor to dealership personnel
:
Provide feedback to appropriate Peterbilt personnel on product, maintenance and service issues that need to be addressed
:
Continuously improve and modify training based on formal and informal evaluations from training participants. Contributes to providing best:in:class training within our industry
:
Manage and coordinate class room training including venue selection, catering, printed materials, training aids, and scheduling
:
Give input and review on:line training, workbooks, and manuals related to maintaining and servicing Peterbilt and PACCAR Engine products
:
Coordinate with other divisions to ensure consistent content and messaging of training materials

Youre going to need this to be successful: 13;
:
Experience in the maintenance and/or servicing of diesel trucks, automotive, and/or machinery. Peterbilt service, diesel engines, and after treatment systems experience is a plus
:
Minimum one:year of training or instructional experience, technical training preferred
:
Travel up to 50
:
Background in curriculum and training program development from inception to delivery of a


Source: Tiptopjob_Xml

Job Function:

Requirements

Dealer Technical Service Trainer Job
Company:

(Confidential)


Place:

Texas


Job Function:

Customer Service

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