Data Entry Specialist

ROLE We are looking for an experienced Data Entry Specialist to support the Military and Family Readiness (M&FR) Center at Offutt Air Force Base, Nebraska. The role involves providing administrative and data entry services to support the Transition Assistance Program (TAP). Your scope of work focuses on data entry, maintaining electronic records, supporting TAP workshops, and ensuring compliance with program documentation requirements. You will also serve as a point of contact for service members and collaborate with installation leadership and community partners. This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security. Apply today! RESPONSIBILITIES I. Administration:Apply principles, concepts, and practices to support administrative tasks for the Transition Assistance Program (TAP)Use knowledge of administrative office practices, procedures, and military protocol guidelinesMaintain confidentiality of sensitive and personal informationDemonstrate proficiency in Microsoft Office Suite (e.g., Excel, PowerPoint, Word, Access, and Power Automate)Manage inventory of program materials, marketing items, computer equipment, and resource guidesII. CommunicationCommunicate effectively orally and in writing to provide clear factual and procedural informationAttend meetings and conferences, follow up with staff, and consult as neededServe as a point of contact for service members, installation leadership, and community partnersRespond to technical and non-technical requests for informationBuild and maintain professional relationships with installation and community agenciesIII. AnalysisConduct research and gather data from various sources (e.g., database systems, manuals, and policies)Prepare reports, papers, and responses to inquiries using collected informationRetrieve reports, numerical data, and status updates to analyze problems and propose solutionsIV. Document ManagementAdminister timely and accurate input of Congressionally mandated TAP documentationReview program guidance, policies, and procedures to assess service delivery effectivenessScan, upload, and organize electronic records while ensuring data qualityAdvise staff on how to correct or amend documents and electronic recordsDocument customer and program information in TAP-specific systems (e.g., DoDTAP and TAPEvents.org)Summarize interactions with clients and community partners appropriately in recordsCollect, input, inventory, and maintain forms and records accurately within the TAP programV. Program SupportRegister customers for TAP briefings (e.g., Pre-Separation, 3-day Core Curriculum, and two-day tracks)Answer phone, email, and in-person inquiries about members' progress and requirementsNotify members about program requirements in accordance with laws and guidelinesRecord and track attendance registration for all TAP workshopsMaintain and update monthly loss rosters for members required to complete TAP BACKGROUND1+ year of clerical or data entry experience in an office setting required1+ year of experience with TAP or in a military environment requiredStrong English language skills (i.e., reading, writing, and speaking) requiredFamiliarity with military administrative practices and protocols preferredExperience using DoDTAP, TAPEvents.org, or similar program management systems preferredExperience coordinating workshops or events in an administrative capacity preferredProficiency in Microsoft Office (e.g., Excel, PowerPoint, Word, Access, and Power Automate)Ability to ensure data accuracyExcellent written and oral communication skills Strong attention to detail EDUCATIONAssociate's degree or 3+ years' experience in a military/government environmentBachelor's degree preferred LOCATIONOffutt AFB, NE, 68113 TELEWORKTelework may be available CLEARANCEU.S. citizenship required since this role supports the U.S. federal government CLIENTUnited States Air Force TRAVELTravel is not required WORK HOURS40 hours per week8 hours per day EMPLOYMENT CLASSIFICATIONEmployment Classification Eligibility — Non-exempt RELOCATIONNot eligible for relocation benefits ****************** KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law. Other Considerations. Applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.