Customer Service Representative / Cashier

Customer Service Representative / Cashier
Company:

(Confidential)


Customer Service Representative / Cashier

Details of the offer

Customer Service Representative / Cashier Summary: Specializes in providing outstanding service to customers while running a register and working on the sales floor; ensures that items meet the required stock levels and presentation standards; and that cleanliness and safety standards are met or exceeded; greets customers in a friendly manner and suggestively sells products to help increase sales; makes effort to ensure that customers leave with a good impression of the Company and are likely to return

Responsibilities:
o Provides positive, personalized customer service by greeting each customer in a friendly manner, assisting with purchases, suggestively selling and making sure products are available for purchase
o Runs a Point of Sale (POS) and monitors customer lines in order to expedite the sale process; interrupts all other activity when customer service is needed
o Maintains knowledge of products and services offered by the Company and knows how to complete associated transactions
o Adheres to Federal, State and local regulations and prohibits the sale of age restricted products to individuals under the minimum age requirement
o Takes an active role in promoting programs introduced by the Company; ensures established standards are adhered to
o Listens and responds to customer requests, follows immediate customer satisfaction guidelines to resolve customer concerns and forwards information to management as needed
o Cleans and maintains the store area including, but not limited to, cleaning counters, equipment, floors, cabinets and external areas. Performs light maintenance duties as assigned
o Helps ensure equipment is operating correctly. Communicates to management when maintenance is needed
o Learns and follows applicable policies and procedures including, but not limited to, grooming, cleanliness, uniform policy, eating, drinking and smoking policy and overall professional appearance, as is outlined in the Company Operations Manual
o Integrates HES into daily job performance and assists in maintaining a safe environment for customers, employees and self
o Follows and complies with all health and sanitation procedures and adheres to safe work practices
o Helps ensure proper stock levels, dating and rotation of all food products and supplies
o Attends company required training programs; assists in training fellow store associates on existing and new training programs as needed
o Provides suggestions for and actively participates in improving sales, margins and execution of Merchandising/Marketing programs
o Reports all time worked, on or off site, for appropriate compensation
o Completes other duties, including special projects, as assigned by Management

Experience Requirements:
o Customer service experience preferred

Skill Requirements:
o Basic computer skills
o Good verbal and written communication skills
o Understanding of store functions and operations
o Ability to work as a member of a team
o Ability to model proper workplace behavior, including being respectful, honest and fair
o Ability to perform repeated bending, standing, and reaching.
o Ability to occasionally lift up to 50 pounds

recblid hrwb0vtavlv2kzxsh1ck5qf257phjz


Source: Tiptopjob_Xml


Area:

  • Sales / Trade Representative - Sales

Requirements


Knowledges:

  • Basic

Related offers

Retail field service

About the Job If you want to work for a company with a passion for quality and innovation, consider Franklin Electric, or one of our companies. As the premier...


From Corecivic - Illinois

Published a month ago

Senior brand manager - kenra professional

About the Job Description: HENKEL IS FOR THOSE WHO STEP UP. DO YOU? At Henkel, you can make a difference and craft your career. That’s why you own your...


From Corecivic - California

Published a month ago

Director of leasing-university park

About the Job The Director of Leasing is responsible for development, implementation, execution, training, and analysis of marketing and leasing programs for...


From Corecivic - Texas

Published a month ago

Personal banker

About the Job Position Description Personal Banker Summary / Objective For many, our Personal Bankers are their first contact with MutualOne Bank, embodying...


From Corecivic - Massachusetts

Published a month ago