Customer Service Relief Assistant Manager

Customer Service Relief Assistant Manager
Company:

(Confidential)


Customer Service Relief Assistant Manager

Details of the offer

Company Name:Fred Meyer Position Type:Employee FLSA Status:Non:exempt Position Summary:
Provide customer service, assist with management of the department, maximize all financial opportunities, and assume the management responsibilities in the absence of the Manager and Assistant Manager. Role model and demonstrate the Companys core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.

Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

Essential Job Functions:

: Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
: Guarantee customers receive fast and friendly checkout service by assisting them to the shortest line and unloading purchases
: Provide peer coaching for all cashiers following best practices
: Maintain compliance with corporate policies, shrink control guidelines, checkstand maintenance/layout, safety guidelines/standards, and labor agreements
: Respond to customer situations as a result of system problems and cashier needs, including performing cashier functions, when required
: Monitor the 15:minute chart and schedule
: Audit Playland operational standards
: Promote and follow Company initiatives
: Respond to verbal customer comments/complaints/requests
: Complete customer incident and associate incident/accident report forms
: All store management work with associates to manage all common associate areas (i.e. break rooms and training areas) to make sure they are inviting in appearance and reflect Our People Are Great
: Must be able to perform the essential functions of this position with or without reasonable accommodation Minimum Position Qualifications:

: High school diploma or general education degree (GED) plus a minimum of six months Fred Meyer cashier experience and one:two years related retail experience; or combination of relevant education and experience.
: Minimum 18 years of age/19 in Idaho/ 19 years in Alaska if selling tobacco
: Ability to pass drug test
: Ability to work in a fast:paced environment
: Ability to work weekends on a regular basis
: Ability to travel independently on a rare basis
: Maintain confidentiality
: Accuracy/attention to detail
: Ability to organize/prioritize tasks/projects
: Valid drivers license
: CPR/first aid certification Desired Previous Job Experience:

: Knowledge of Fred Meyer policies, procedures, and organizational structure

Education Level:

None
Required Certifications/Licenses:

None
Position Type:

Full:Time
Shift(s):

Evening
Regions:

West

States:

Washington

Keywords:

Jobs at Fred Meyer:Based in Portland, Oregon with over 130 stores throughout Oregon, Washington, Idaho and Alaska, Fred Meyer offers one:stop shopping with store employment opportunities in apparel, home, food, pharmacy and home electronics as well as opportunities in our division office in merchandise and product development, store operations, customer communications, public affairs, food and pharmacy. We are always searching for individuals who share our passion for service, leadership, honesty and diversity. Whether you like working with people, numbers or ideas, you can find a home at Fred Meyer. And with stores and offices across the Pacific Northwest, we have opportunities for talented individuals if you prefer to be closer to the mountains, ocean, or city.

Company Overview:
Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of
banner names.
At The Kroger Co., we are Fresh for Everyone(TM) and dedicated to our Purpose: To Feed the Human Spirit(R). We are committed to creating ZeroH


Source: Tiptopjob_Xml


Area:

  • Call Center - Customer Support / Customer Service Manager

Requirements

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