Customer Service / Administrative Assistant

Customer Service / Administrative Assistant


Customer Service / Administrative Assistant

Details of the offer

We are hiring a Customer Service / Administrative Assistant
About IPIX

IPIX Corporation manufactures and markets video surveillance equipment. The Company produces 360 degree still and video imaging equipment.

Position Summary

We are hiring a Customer Service / Administrative Assistant to manage customer queries, complaints and to assist management. Candidates should be able to assist management and visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e:mail, making reservations or travel arrangements, and generally being a helpful and positive presence in the workplace. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Essential Duties and Responsibilities

- Maintaining a positive, empathetic and professional attitude toward customers at all times.

- Providing feedback on the efficiency of the customer service process.

- Ensure customer satisfaction and provide professional customer support.

- Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.

- Maintain polite and professional communication via phone, e:mail, and mail.

- Greet and assist visitors.

Requirements and Qualifications

- Ability to stay calm when customers are stressed or upset.

- Experience working with customer support.
Comfortable using computers.

- Prior administrative experience.

- Excellent computer skills, especially typing.

- Attention to detail.

- High school diploma, general education degree or equivalent.

Additional Eligibility Qualifications

- Current US Passport
- Valid/Unrestricted CO driver license

Work Authorization/Security Clearance

- Must be a US Citizen for Security Clearance requirements.
- Active/Interim or ability to obtain Secret Security Clearance.

Work Environment

Most work is performed in an office environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

IPIX provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


Benefits (Full:Time)

- Medical
- Dental
- Vision
- Basic and Voluntary Life
- AD and D
- 401K (100 Vested Day 1 : Salaried Only)
- Employee Stock Ownership Plan
- Flex Time+ and Flexible Scheduling

Salary:28.00 : 31.00 / hour

Source: Tiptopjob_Xml


  • Call Center - Customer Support / Customer Service Representative



  • Basic

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