Customer Service/Account Specialist

Customer Service/Account Specialist


Customer Service/Account Specialist

Details of the offer

Customer Service/Account Specialist Merrimack, NH Area Target Compensation (Base+Bonus) 65,000 : 70,000 + Benefits/Vacation

We have an immediate need for an experienced customer account specialist. This 35+ year old manufacturing business was founded on strong family principals and has grown rapidly over the years (global ownership with products in over 140+ countries). This business has over 400+ employees, multiple sites, and top quality, household recognized products.

Key elements to this role:
Manage order lifecycle from creation through delivery, ensuring accuracy and policy adherence (sales, lead times, inventory) Communicate directly with customer accounts (40), helping with order fulfillment, shipment status and work internally to ensure orders are processed timely, transportation aligned, fill rates achieved Have strong Excel skills, pivot table creation, tracking of key service metrics (internally and externally) Resolve any customer issues; and identify root causes and offer solutions to improve customer service overall

Desired Qualifications:
Bachelors Degree preferred; not required (will consider experience in lieu of education) Minimum 2+ years of customer service, customer account management, purchasing/order:management, or similar customer:interacting roles. Experience working in a manufacturing environment (ideally fast:paced, high:volume) Microsoft office package experience (word, excel, access); skilled in budget development and tracking Able to work in an ever:changing, demanding, fast:paced environment Great communication skills; written and verbal Ability to meet deadlines in specified time constraints

Source: Tiptopjob_Xml


  • Other Jobs / Other Jobs - Crafts


Related offers

Recruiting coordinator

Company Description You can either adapt to change, ignore it or lead it. Publicis Worldwide, North America is a full service advertising agency that helps our...

From Publicis Groupe Italia - New York

Published 19 days ago

General psychiatry

Northwest part of the state--Not For Profit CMHC looking for a General Adult Psychiatrist for 3 days a week. 100% Outpatient with no call. Compensation is $12...

From Fcs - Florida

Published 19 days ago

Service technician

Service Technician - Schaumburg, IL Service premium brands of commercial food equipment to include Hobart, Traulsen, Vulcan, Baxter, Wolf and many more! Are you...

From Itw Food Equipment Group - Illinois

Published 19 days ago

Engineering intern

Engineering Intern job is available with Perspecta in United States, Virginia. It is a Senior level role. ATT, CTA , Degree, High School, High school , High...

From Perspecta - Virginia

Published 19 days ago