Customer Experience Coordinator Tjmaxx

Customer Experience Coordinator Tjmaxx


Customer Experience Coordinator Tjmaxx

Details of the offer

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever:changing, yet always encouraging. Each shift is a new opportunity to Discover Different.

Posting Notes: TJ Maxx Store 1530 380 South SR 434 Altamonte Springs FL 32714

Job Summary:

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store.


: Role models exceptional customer service
: Creates a positive internal and external customer experience
: Promotes a culture of honesty and integrity; maintains confidentiality
: Takes an active role in training and mentoring Associates on front end principals using appropriate company resources and tools
: Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
: Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
: Addresses customer concerns and issues promptly, ensuring a positive customer experience
: Ensures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed
: Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates
: Provides and accepts ongoing recognition and constructive feedback
: Partners with Management on Associate training needs to increase effectiveness
: Ensures adherence to all labor laws, policies, and procedures
: Promotes credit and loyalty programs during customer interactions
: Supports and participates in store shrink reduction goals and programs
: Promotes safety awareness and supports maintenance of a risk:free environment
: Performs other duties as assigned

: Available to work flexible schedule to support business needs, including nights and weekends.
: Strong understanding of merchandising techniques
: Capable of handling multiple tasks at one time
: Strong organizational skills with attention to detail
: Ability to respond appropriately to changes in direction or unexpected situations
: Team player, working effectively with peers and supervisors to accomplish tasks
: Strong communication skills
: Ability to train others
: One year retail and 6 months of leadership experience.
At TJ Maxx there's so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day-just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: TJ Maxx Store 1530 380 South SR 434 Altamonte Springs FL 32714

Source: Tiptopjob_Xml


  • Call Center - Customer Support / Customer Service Coordinator




Related offers

Logistics transportation coordinator

About the Job Primary Purpose and Essential Functions: Provide Logistics support to Swift Logistics; route, dispatch, track and trace shipments. Monitor...

From Corecivic - Pennsylvania

Published 18 days ago

Guest services coordinator

Are you a customer service all:star who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV...


Published 18 days ago

Emergency dept flow coord pm/night

Advocate Christ Medical Center is part of Advocate Health Care, one of the nation's leading health care networks. A not:for:profit, 749:bed, premier teaching...


Published 18 days ago

Sales coordinator

We are a fast growing diamond/jewelry wholesale company. We are looking to hire an experienced sales person who is self-motivated and has what it takes to bring...

From Sds Diamonds - New York

Published 20 days ago