Sorry, the offer is not available,
but you can perform a new search or explore similar offers:

Remote Client Support Assistant

Job Description: We are looking for a Remote Client Support Assistant to join Mastercard's team in New York City, New York. In this role, you will be respon...


From Mastercard - New York

Published 12 days ago

Client Support Associate

Job Description: SpaceX is seeking a passionate and motivated Client Support Associate to join our team in New York City. This part-time entry-level positio...


From Spacex - New York

Published 11 days ago

Remote Client Service Assistant

Job Description: Credit Karma is seeking a Remote Client Service Assistant to join our team based in New York City, New York, US. This part-time position is...


From Credit Karma - New York

Published 11 days ago

Client Support Officer

Job Description: We are seeking a reliable and confident Client Support Officer to join our team at Razorpay in New York City. As an entry-level position, w...


From Razorpay - New York

Published 11 days ago

Csr - Customer Service Representative (Call Center)

Csr - Customer Service Representative (Call Center)
Company:

Accede Solutions Inc


Place:

New York


Job Function:

Customer Service

Details of the offer

CSR - Customer Service Representative
Currently Remote due to Covid
Job Summary:
Provides service to customers who require assistance with issues involving their fare media cards and accounts. Responsible for providing professional, knowledgeable and courteous call support to all cardholders, patrons and transit operators. This position typically works under close supervision and direction.
Essential Job Duties and Responsibilities:

Answers all incoming fare media phone calls from customers.

Processes all faxes and emails inquires.

Performs all assigned tasks as quickly and accurately as possible.

Follows all established policies, procedures and written/verbal instructions.

Ensures all assigned issues are updated and resolved as efficiently and as quickly as possible.

Answers all inquiries related to fare media.

Initiates outbound call as needed.
Minimum Job Requirements:

High school degree, or equivalent, plus two years experience in a Customer Service/Call Center.

Some college coursework preferred.

Must be a good team player.

Must possess a positive attitude.

Must excel in a fast paced environment.

Able to work and respond in a high volume situation.

Willing to work extended hours. Ability to type 40 plus word per minute (WPM).

Proficient in Microsoft Office.
The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.


Source: Dice

Job Function:

Requirements

Csr - Customer Service Representative (Call Center)
Company:

Accede Solutions Inc


Place:

New York


Job Function:

Customer Service

Built at: 2024-03-29T11:21:10.104Z