Client Relations Executive:: It Infrastructure

Client Relations Executive:: It Infrastructure
Company:

(Confidential)


Place:

Florida


Area:

Programmer

Client Relations Executive:: It Infrastructure

Details of the offer

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.

We are currently seeking a Client Relations Executive:: IT Infrastructure to join our team in Tallahassee, Florida (US:FL), United States (US).

Duties:

:Provide oversight of data center services transition and operations
:Oversee data center services to meet or exceed required Service Level Agreements (SLAs) with each customer agency
:Oversee negotiation and maintainance of new and updated SLAs with customer agencies
:Oversee provision of new, modified and decommission of services as requested by customer agencies
:Oversee development and implementation of cloud computing strategies in accordance with State and Federal statute, rule and policy
:Oversee data center operations compliance will all applicable statutory, administrative rule and policy requirement
:Oversee the management of procurements and contracts with third party cloud infrastructure, software, network, disaster recovery and all other providers of products and services to the state data center in accordance with applicable state and federal law
:Oversee development and implementation of the strategy to achieve the State's intended goals as a result of the transition
:Work closely with State stakeholder groups to support alignment and compliance of data center services with intended outcomes
:Support development each year of agency legislative budget requests and long:range program plans
:Manage compliance with NTT DATA policies and procedures

Required Skills:

:10 years experience in Data Center management.
:2 years experience supporting a major Public Sector client.
:6 years experience interfacing with client management, maintaining performance against SLAs, identifying and mitigating risks, and scope expansion.
:6 years experience managing a major data center with several sites, supporting statewide client customers.
About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran:status, sexual orientation, gender identity, or any other class protected by law.


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