At Delta Dental, our strategy is only as strong as the people who execute it! We are hiring individuals that are not just right for today but also for our future. We have built a foundation of high-trust by treating all people with dignity, making and keeping commitments, and consistently striving to do the right thing. Our leaders optimistically share future possibilities to inspire and motivate others toward their full potential. We expect our employees to find ways to embrace positive change, be curious and challenge the status quo, and provide solutions to unmet problems. Joining Delta Dental means joining a culture focused on fostering development, building genuine connections, recognizing each other’s strengths and sharing in successes.
The Claims Examiner I is responsible for reviewing dental claims for accuracy and compliance with group and Delta processing guidelines, while processing the minimum acceptable number of claims per hour at or above the current acceptable accuracy/quality rates.
Due to COVID-19, training for this role will be remote, lasting anywhere from 4-8 weeks. Candidates must have their own personal computer and remote internet access as Delta Dental cannot provide any technical equipment to complete this training.
How you will make an impact:
Reviews and adjudicates dental claims utilizing Personal Computer terminals in accordance with company and/or regulatory guidelines
Routes, based on edit messages, claims to appropriate departments based on company and/or regulatory guidelines
Performs miscellaneous duties as assigned
What we look for:
Position Requirement: a personal computer and remote internet access
A high school diploma or GED
Analytical, problem solving and reasoning skills; detail orientation
Good organizational/time management and multi-tasking abilities
Ability to work under pressure and meet deadlines
Ability to follow verbal and written instructions
Ability to effectively communicate problems/questions/explanations
Knowledge of Delta Dental systems/organization and knowledge of health care industry issues preferred
Ability to pass Claims Examiner I test
Benefits and perks:
12 days starting vacation plus 12 holidays and your birthday off!
Multiple medical insurance options: 100% paid or low cost premiums
100% paid dental insurance
100% paid vision insurance
Onsite gym and/or gym discount and fitness incentive
Culture of learning: substantial tuition reimbursement to improve your skills
Career growth: we love promoting from within
Strong commitment to work/life balance
Social responsibility and volunteer opportunities
Delta Dental will not sponsor applicants for work visas for this position.
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At Delta Dental we:
Promote accountability, integrity and collaboration:Our employees are collaborative, self-aware, and ethical. It is our expectation to do the right thing and follow through on commitments.
Foster professional development:Our employees take ownership of developing themselves and others through coaching, mentoring and providing/being open to constructive feedback and identifying learning opportunities.
Value customers and cultivate positive experiences:Our employees take time to build rapport with customers, while anticipating and exceeding their needs to ensure positive outcomes.
If you think this sounds like you, let’s chat. We would love to tell you more!
To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: @lifeatddins on Facebookand Instagram, @deltadentalins onTwitter , and Delta Dental Ins. onLinkedIn .
ABOUT Delta Dental
Delta Dental covers more Americans than any other dental benefits provider. Our vision is to motivate and empower every employee so we’re all inspired to take exceptional care of our customers, providers and each other. Our Enterprise Strategy focuses on pillars of Growth and Diversification, supported by the platforms of Culture and People, Process and Technology. Our employees take pride working for a purpose-driven organization and live our values of Trust, Service, Excellence and Innovation.
We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.
Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other classification protected by federal or state law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Proof of eligibility to work in the United States must be provided if selected for hire.
