Call Center Representative

Call Center Representative


Call Center Representative

Details of the offer

CARCHEX, a 7 time winner ofBest Place to Workby the Baltimore Sun, is hiring aCall Center Representativeto join our growing team. CARCHEX is a leading provider of extended vehicle protection plans with a state-of-the-art facility located in the Hunt Valley Towne Centre.

We are seeking driven, results-oriented people who approach each day with a positive attitude and a Customer First mentality and those that thrive in a competitive atmosphere! We offer a competitive compensation and benefits package, including medical, dental, vision & 401k.

We believe in developing our people and rewarding those that work to achieve goals. We strongly believe in promoting from within, so all team members are encouraged to strive for the next level of personal and professional development.

Reporting to the Call Center Manager, this position is responsible for:
Demonstrate a passion for excellence when speaking with customers
Maintain a pleasant, patient and friendly attitude
Schedule calls between Sales Representatives and potential customers
Maintain high call volumes to meet or exceed sales metrics
Assists management in identifying trends to improve our customer experience

Skills and Requirements:
Strong customer service skills
Motivated, energetic, and driven person
Ability and desire to strive in a team environment
Ability to present oneself well over the phone
Ability to persuade and influence others
Basic computer skills needed
Strong organizational skills

Compensation for Call Center Representative:
$15/hr pay plus incentive
Paid Training and Vacation
Excellent benefits; Health, Vision, Dental
Company 401 (k) at 4% match

If you are willing to succeed and looking to join an established industry leader with a proven sales process.

Apply now!



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