Business Process Analyst

Business Process Analyst
Company:

Csi (Consultant Specialists Inc.)


Business Process Analyst

Details of the offer

10613727 Business Process Analyst I
Required Skills:
BUSINESS ANALYSIS
BUSINESS CASE
BUSINESS PROCESS IMPROVEMENT
BUSINESS REQUIREMENTS
CHANGE MANAGEMENT

Summary of Position:
The Business Process Analyst is responsible for supporting the Business Process Manager and/or Sr. Business Process Manager in identifying gaps and creating process improvement associated with the Early Clinical Development organization.
The Business Process Analyst provides expertise in process analysis, data analysis, process design, and process modeling.
The Business Process Analyst is expected to be the subject manager expert in managing the business process-modeling tool.

Job Duties/Responsibilities:
• With Business Process Manager oversight; design, implement, and improve business processes across designated areas of responsibility and critically review current processes for effectiveness, quality and simplification
• With Business Process Manager oversight, elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
• Maintain the current-state business process documentation and develop target future-state process models
• Serve, as a Subject Matter Expert (SME) to address process modeling related questions.
• Develop tools, templates and procedural documents, including process maps, and working documents to support the tactical application of business processes as required
• Ensure appropriate documentation and controlled document requirements are identified and integrated in process maps (business requirements)
• With Business Process Manager oversight, ensure continuous process improvement through ongoing observation, monitoring and evaluation.
• Monitor and measure the realization of the benefits post process implementation to ensure quality, efficiency, and improvement is embedded in work practices
• Provide input to training and change management activities for new processes as needed

Skills and Competencies Required
• Knowledge of operational excellence concepts and tools, such as value stream mapping, business process redesign, lean, six sigma, modeling and simulation, cycle time reduction, etc.
• Knowledge of basic project management principles and concepts
• Cross-functional understanding of clinical trial methodology and change management methodology
Education, Experience
• Bachelor’s degree and minimum 4 years of relevant program/project/process management experience in a business environment or Masters degree and 2+ years of experience, or equivalent combination of education and experience.
Proven ability to analyze data and measure business process improvement projects with multiple stakeholders
• Experience with project management and change management or the ability to quickly master the foundations of each
• Experience and familiarity with formal, financially driven business case methodology and development
• Excellent communication and facilitation skills
• High level of collaboration and team work
• Proficient with Microsoft Outlook, Word, Excel, and PowerPoint.
• Initiative and comfort with an autonomous environment
• Demonstrated knowledge and experience with technical project management tools such as timelines, Gantt charts, statistical analysis, etc.
• Analytical approach to problem solving and decision making Other Qualifications
• Strong ability to instrument, measure and improve processes
• Adept in critical thinking and understanding of business process, technology, systems and tools.
• Experience in group facilitation, with the ability to direct and motivate teams

Advanced computer skills.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Detail oriented with the ability to work independently and prioritize multiple tasks efficiently.
• Strong project management skills.
• Able to work independently and prioritize in complex, fast-paced environment.
• BPM and/or Six Sigma certification preferred but not required

Additional Skills:
CLINICAL TRIAL
CYCLE TIME
DETAIL ORIENTED
DOCUMENTATION
EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS
GANTT
MAPPING
PROBLEM SOLVING
PROCESS DOCUMENTATION
PROCESS IMPROVEMENT
PROCESS REDESIGN
PROJECT MANAGEMENT
SIX SIGMA
SIX SIGMA CERTIFICATION
STATISTICAL ANALYSIS
TECHNICAL PROJECT MANAGEMENT
USE CASES
WORKFLOW
WORKFLOW ANALYSIS
DATA ANALYSIS
E-CARRIER
E3
EXCEL
MARKETING ANALYSIS
MICROSOFT EXCEL
MICROSOFT OUTLOOK
MICROSOFT POWERPOINT
MICROSOFT WORD
OPERATIONS
OUTLOOK
POWERPOINT
PROCESS ANALYSIS
PROCESS DESIGN
PROCESS MODELING
SIX-SIGMA


Source: Dice


Area:

Requirements


Knowledges:

  • Basic

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