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Assistant General Manager

Assistant General Manager
Company:

(Confidential)


Place:

Oregon


Job Function:

Other

Details of the offer

No matter who you are or where you come from, you are welcome here. At MOD, we embrace individuality, support human growth, and recognize the value in second chances.

Every day and in every store, we create a culture where individual spirits are celebrated. And as part of MOD, you will be empowered to provide that same experience for every single customer that walks through the door.

We're growing, with more than 400 locations across 28 states, and Canada. So we're always looking for people who demonstrate what we call the 4G's: Grit, Growth, Generosity, and Gratitude. You'll help us create a positive social impact in your community, making MOD an exciting place to eat and a place where others are inspired to bring about change. We call it Spreading MODness(R). Come be part of it.

Summary 13;

As a MOD Pizza Assistant General Manager, you directly impact the success of the MOD community by supporting the General Manager in executing store operations and leading the MOD Squad and Shift Leaders. You will work beside and watch over your MOD team in:order to build and maintain the MOD experience. Your objective is to live, guide, and demonstrate MOD Pizzas purpose in all interactions with Squad and Customers.

Key Responsibilities 13;

We Engage and Inspire

:We have GRIT, GENEROSITY, GRATITUDE and GROWTH
:Connect with your GM Be Passionate about the vision and be instilled with confidence
:Share your knowledge with others to encourage and champion operational success
:Celebrate store success with one another
We select and develop outstanding Squad members, All:Stars and Captains

:Interview potential new Squad members, provide feedback to GM, and work with GM to understand future needs
:After GM makes hiring decision, you coordinate onboarding and start a new Squad training as quickly as possible
:Hone your skills on understanding how important it is that every Squad member represents the MOD brand
:Recognize and help to develop leaders who are willing and able to succeed in their new role (Captains, All:Stars and Squad)
:Connect meaningfully with the Squad, inspire with a vision, instill confidence, guide them to make each other better, and share whats going on in the store (weekly development of team with measured results)
:Recognize the Squad for their achievements and show how they bring value to MOD
We train and lead every MOD Squad

:Contribute to creation of a sustainable training system utilizing all of MODs training resources
:Model adherence to all food safety standards and procedures
:In coordination with GM, provide timely, honest feedback to the Squad, All:Stars, and newly hired squad
:Host great orientations, designate All:Stars, and facilitate cross:training
:Pair Squad in training and All:Stars together with enough time to effectively train
:Have continuous improvement mentoring moments with Squad (positive feedback on performance, opportunities for improvement, conflict resolution, having the tough conversations, and decisive decision making)
:Engage the Squad, build their confidence, reduce turnover, and build in check points
We deliver an excellent customer experience

:Work lunch, dinner and weekends to understand your business/customer trends/needs
:Set the example of what an excellent, memorable customer experience looks like showing MOD style : 4Gs
:Ensure the fundamentals of hospitality (Friendly, Attentive, Speed and Accuracy) are consistently executed throughout the day and week
:Ensure every Squad member is living the 5 Core Beliefs and the 4 Gs (Grit, Growth, Generosity and Gratitude)
:Mentor in the moment when standards are not being met and celebrate when they are
:Be encouraging of your team even when the seas are rough. Celebrate successes
:Support Squad with ensuring safe (food safety checks), delicious and consistent food quality
:Conduct a mini Blue:Print daily (OLO, Food, Ops Make Line, Hospitality and Prep) when GM is not present
We lead a succ


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Job Function:

Requirements

Assistant General Manager
Company:

(Confidential)


Place:

Oregon


Job Function:

Other

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