Job Requisition ID: 4802 Position Summary/Position 13; Under the direction of the Director of Behavioral Health and Care Management, the Analyst II will provide support in the review, assessment, and development of business processes for all Behavioral Health and Care Management department programming. The scope of this role will span across the Behavioral Health, Care Management and Housing departments. This role is critical in providing analytical support to each functional area, including data analysis and reporting, contract management, budget oversight and the integration and development of LEAN methodology within the department. The Analyst II will work closely with the Special Program Manager of Integrated Care to develop and refine program strategy, acting as a liaison between teams both internally and externally. The Analyst II will help develop cross:functional collaborations, engage with external partners, and develop new program enhancements and various special reports and projects as needed.
Major Functions (Duties and Responsibilities) 13;
1. Support the Director of BH CM in the development and implementation of BH and CM initiatives.
2. Support program development for all of BH CM units, including Housing.
3. Work with the management team to implement and monitor the improvement/LEAN activities.
4. Facilitate the development of workflows for all BH CM projects and update Policies and Procedures (PnPs) accordingly.
5. Assist with BH CM department:level initiatives such as budget planning, Database management, Contract Intake and Renewal, and KPI tracking and reporting.
6. Assist in the development of business processes, planning and implementation to support BH CM and Housing.
7. Function as a liaison between the BH CM Department and other IEHP departments to collaborate and collect deliverables for IEHP meetings, workgroups, and interdepartmental projects.
8. Compile data and conduct analysis of current business process and functional requirements into a cohesive and understandable written form for use in management decision:making.
9. Monitor BH CM department compliance with regulatory and quality projects, deliverables, including by not limited to interdepartmental communication and data validation.
10. Collaborate with the HCI and IT departments on the development of systems to support our business and regulatory compliance needs.
11. Ensure adherence to compliance with company policies, rules and regulations relating to safety/health, performance standards, operating procedures, processes, and training requirements.
12. Proactively monitor, identify, and report opportunities for improvement and gaps in process or compliance standards timely.
Experience Qualifications 13;
Minimum of 3 years of experience in a health plan setting having a project management role and experience performing an analytic function and building reports.
Preferred Experience 13;
Experience in the operational areas of and outreach and/or community programming a plus. Experience working with PowerBI, SQL Server, Microsoft Access, and SSRS a plus. Experience building dynamic dashboards for reporting purposes and working with relational databases preferred.
Education Qualifications 13;
Bachelors degree in Business Administration, Public Health, Health Policy, or related field from an accredited institution required.
Drivers License Required 13;
Yes, must have a valid California Drivers License.
Knowledge Requirement 13;
Thorough knowledge of Medi:Cal and Medicare managed care. Must possess strong knowledge of project management and across:organization coordination.
Skills Requirement 13;
High proficiency in Microsoft Excel, Word, PowerPoint, and Outlook required. Excellent writing, interpersonal communication, project management and organizational skills required. Highly analytical and capable of translating analytical insights into action. S