Account Manager Ii : Outbound Sales

Account Manager Ii : Outbound Sales


Account Manager Ii : Outbound Sales

Details of the offer

About CenturyLink CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world's best networking company by solving customers' increased demand for reliable and secure connections. The company also serves as its customers' trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

The Role 13;

The Account Manager II : Outbound Sales rep is responsible for handling inbound and outbound customer calls for care, sales, and retention for CenturyLinks product portfolio. Accountable for protecting base revenue, incremental new sales to existing clients, new logo sales, and meeting/exceeding sales/service targets and quality customer service expectations.

The Main Responsibilities 13;

Essential Duties:

Responsible for updating relevant customer information:including but not limited to customer activity; funnel; opportunity updates; maintenance of monthly goals; customer proposals; customer contracts.

Create sales in new accounts and cultivate new opportunities within existing accounts

Resolves customer issues/problems, attempting to transition those calls into sales opportunities.

Fulfills complex and solution diverse sales opportunities with national solution with potential MRR:500. Includes multi:site national solutions with layered solution

Engages with pricing and order management (POM) and required to work managed service agreements (MSAs)

Engage with service delivery team on complex solutions requiring project managers

Enters local (ENS/CRIS) orders

What We Look For in a Candidate 13;

Basic Qualifications:

:High School diploma, GED or equivalent education excellent oral and written communication skills.
:Ability to multi:task in a dynamic environment.
:Active listening skills to identify sales opportunities.

Preferred Qualifications:

:Prior sales and care work experience of 2 : 5 years inbound and/or outbound experience
:Proficiency in Salesforce and Inside Sales; sales tools Marketo, TMI, SalesLink
:Well:developed interpersonal skills with the ability to interface at all levels within the organization and maintain composure during stressful situations
:Works independantly as necessary
What to Expect Next

Based on your job application information you may be given the opportunity to complete an online assessment immediately after applying. Completion of the online assessment is a requirement in order to be considered for our open position.

Now not a good time? No worries, we will also send you an email with a link to complete the

assessment. We strongly recommend that you complete this within 5 days of your application date.

Alternate Location: US:Arizona:Phoenix

Requisition :

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at


We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a compre

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